Pune Mirror has a weekly feature called PM-Toubleshooters and this appeared in the 13-April-2009 issue of Pune mirror. See http://epaper.indiatimes.com/
The methodology of PM Troubleshooters is they visit the problem site once informed and then contact the PMC authorities to take up the issue with them. They have the PMC people's direct personal numbers so they reach them on Sundays too, as one the Pune Mirror team members revealed to me.
The most remarkable feature of the PM Troubleshooters page is the deadline they extract from the PMC authorities. The deadline date is published along with the problem and later on the promised date they take a review of the problem.
The fullsized 1600x1200 photograph incdentally is the same that I clicked for the blogpost of 4-Mar-2009. See http://whisperingwindonline.blogspot.com/2009/03/pashan-baner-link-road.html
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